• Shipping policy

Shipping policy

Last updated: February 26, 2026

This Shipping Policy describes how Morify (“we,” “us,” or “our”) processes and delivers orders placed through our website and store (the “Services”), which are powered by Shopify.

By placing an order with us, you agree to the terms outlined below.

1. Order Processing Time

  • All orders are processed within 1–3 business days (excluding weekends and public holidays).

  • Orders placed after business hours will be processed on the next business day.

  • During peak seasons, promotions, or special launches, processing times may be slightly extended.

Once your order has shipped, you will receive a confirmation email with tracking information (where available).

2. Shipping Rates & Delivery Estimates

Shipping charges for your order will be calculated and displayed at checkout.

Estimated delivery times:

Domestic Shipping (India)

  • Standard Shipping: 3–7 business days

  • Express Shipping (if available): 1–3 business days

International Shipping

  • Standard International: 7–21 business days

  • Delivery times may vary depending on destination country and customs processing.

Please note: Delivery times are estimates and are not guaranteed.

3. Shipping Carriers

We partner with reputable courier and logistics providers to ensure safe and timely delivery. Carrier selection may vary depending on your location.

4. International Shipping & Customs

For international orders:

  • Customers are responsible for any customs duties, taxes, VAT, import fees, or other charges imposed by their country.

  • We are not responsible for delays caused by customs clearance processes.

  • If a shipment is refused due to unpaid customs duties, the customer may be responsible for return shipping fees and related charges.

5. Order Tracking

Once your order has shipped, you will receive tracking details via email (if tracking is available for your shipping method).

If you do not receive tracking information within the expected processing timeframe, please contact us at:
shop@morifyayurveda.com

6. Incorrect Shipping Information

Customers are responsible for providing accurate and complete shipping details.

We are not responsible for:

  • Orders shipped to incorrectly provided addresses

  • Failed delivery attempts due to inaccurate information

If an order is returned due to an incorrect address, the customer may be responsible for additional shipping fees.

7. Lost, Stolen, or Damaged Packages

Morify is not responsible for packages lost or stolen after confirmed delivery by the carrier.

If your package is:

  • Lost in transit – Please contact us so we can assist in filing a claim with the carrier.

  • Damaged upon arrival – Please contact us within 48 hours of delivery with clear photos of the package and product.

We will review the situation and work toward a reasonable resolution.

8. Shipping Restrictions

We reserve the right to:

  • Refuse shipment to certain locations

  • Cancel orders that appear fraudulent

  • Limit shipping methods based on product type or regulatory restrictions

9. Delays Beyond Our Control

We are not responsible for shipping delays caused by:

  • Natural disasters

  • Strikes or labor disruptions

  • Government actions

  • Customs delays

  • Carrier service interruptions

  • Force majeure events

10. Contact Information

If you have any questions about this Shipping Policy or your order, please contact:

Morify Ayurveda Private Limited.
Building number 67/2248,
Old Railway Station Road,Papali Enclave,
Kochi, Ernakulam,
Kerala, 682018
Ph: +91 9913947694
morifyayurveda@gmail.com
GSTIN 32AAUCM0761F1ZH